On-call scheduling and shift handoff

Know who's on call. Hand off without losing the thread.

Rotaline builds fair on-call rotations, routes alerts to the right person, and turns every shift change into a written handoff.

  • 14-day trial
  • No credit card
  • Free for up to 5 users

On-call teams at these companies use Rotaline

Features

Everything a rotation needs. Nothing it doesn't.

Built for teams of 5 to 50 who have outgrown the shared spreadsheet and the "who's got tonight?" thread, but don't need a full incident-management suite.

  • Rotation builder

    Set up daily, weekly or follow-the-sun rotations across time zones. Rotaline handles daylight saving changes so nobody inherits a surprise 3 a.m. shift.

  • Swaps and overrides

    Request a swap in two clicks. The team lead approves it straight from email or chat, and the schedule updates for everyone.

  • Escalation policies

    Multi-step escalation by push notification, SMS and phone call. If the first responder doesn't acknowledge, the next step fires on your timer.

  • Handoff notes

    A structured note at every shift change, with open incidents carried over automatically. The next person starts with context instead of a scroll through chat.

  • Calendar sync

    Shifts appear in Google Calendar, Outlook or any iCal client, and update the moment a swap is approved.

  • Fairness report

    On-call hours per person, including nights and weekends, so load stays even and nobody quietly carries the team.

How it works

From first alert to first handoff in an afternoon.

  1. Step 01

    Connect your alerts

    Connect your alerting tools with a webhook or one of 40 built-in integrations.

  2. Step 02

    Build rotations and policies

    Build a rotation and an escalation policy for each service.

  3. Step 03

    Hand off every shift

    Hand off at the end of each shift; Rotaline reminds the outgoing person and notifies the incoming one.

Results

Fewer dropped pages. Calmer shift changes.

  • 38%

    fewer missed pages

  • 4 min

    median time to acknowledge

  • 2,100

    teams on Rotaline

Missed pages and acknowledgement times compare each team's first 90 days on Rotaline with the 90 days before they switched.

Customers

From the people holding the pager.

We used to argue about who covered the holidays. Now the fairness report settles it before anyone asks.

Dana WhitfieldEngineering Manager, Plinth

The handoff note is the feature I didn't know I needed. I start every shift knowing what's still burning.

Ravi MenonSite Reliability Engineer, Halden Bank

Setting up follow-the-sun across three offices took one afternoon.

Sofia BrandtHead of Infrastructure, Corvid Systems

Pricing

Priced per responder. Alerts included.

Start free with a small team. Upgrade when you need SMS, phone calls and handoff notes.

Billing period

Free

For small teams getting off the spreadsheet.

$0forever

No card needed

Get started free
  • Up to 5 users
  • 1 rotation
  • Push and email alerts

Business

For larger orgs with security, compliance and reporting needs.

$16 per user / month

Billed monthly

Start free trial
  • Everything in Team, plus:
  • SSO/SAML
  • Audit log
  • Fairness report
  • 99.95% uptime SLA

Prices in USD. SMS and phone alerts are included in paid plans with no per-message fees.

FAQ

Questions teams ask before switching.

Something else? Talk to the team

Can I import my existing schedule from a spreadsheet?

Yes. Upload a CSV or paste straight from Google Sheets or Excel, and Rotaline maps names, dates and time zones into a rotation you can review before publishing.

What happens if nobody acknowledges an alert?

The escalation policy moves to its next step, for example an SMS to the secondary and then a phone call to the team lead. You set the delay between steps, and every escalation is recorded in the next handoff note.

Do you charge for SMS and phone calls?

No. SMS and phone alerts are included in the Team and Business per-user price, with no per-message or per-minute fees.

Can contractors or people outside my company be on a rotation?

Yes. Invite anyone by email as a responder and limit them to the rotations they belong to. On paid plans they count as a regular user.

How does the free trial work?

You get every Business feature for 14 days with no credit card. When the trial ends, choose a plan or drop to Free automatically; your schedules and handoff history stay intact.

Start a 14-day free trial. No credit card required.

Build your first rotation in minutes, then invite the team when it looks right.